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The evaluation factors are classified according to the quality policy of four categories:
Respect and relationship with the customer
Advertising, supply and distribution
Therefore, since the score is given, it is the measurement criterion and the most important criterion in evaluating the improvement process in the activities of this company and obtaining the highest level of customer satisfaction, and it is examined and calculated in different periods, and in setting and researching charts and indicators. In this criterion, it is used to a small extent.
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